Please read these Terms of Service ("Terms") carefully before using the services operated by KOKORO. By accessing or using our website at kokoro.cool or our mobile applications, including Itard (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree, do not use our Services.
1. About KOKORO
KOKORO is an Ontario Business Corporation incorporated under the laws of Ontario, Canada, operating under the registered business name KOKORO Studio.
Contact: hello@kokoro.cool
Location: Toronto, Ontario, Canada
These Terms constitute an agreement solely between you and KOKORO. Apple Inc. is not a party to these Terms, is not responsible for our Services, and has no obligation to provide maintenance, support, or address any claims relating to our apps.
2. Eligibility
You must be at least 13 years old to use our Services. By using our Services, you represent and warrant that:
- You are at least 13 years of age (or the minimum age of digital consent in your jurisdiction)
- You have the legal capacity to enter into these Terms
- You are not located in a country subject to a U.S. Government embargo or designated as a "terrorist-supporting" country
- You are not listed on any U.S. Government list of prohibited or restricted parties
If you are under 18, you represent that you have your parent's or guardian's permission to use our Services.
3. Description of Services
KOKORO develops digital tools designed to support communication and inclusion. Our primary application, Itard, is a voice-to-emotion analysis tool that uses artificial intelligence to translate vocal tone into simple, accessible emotional cues — designed to support individuals with autism and related communication differences.
The Services require iOS 17 or later and a compatible Apple device.
4. Account Registration
To access certain features of the Services, you must create an account. You may register using your email address or Sign in with Apple. You agree to:
- Provide accurate and complete information when creating your account
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use of your account at hello@kokoro.cool
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Free Plan and Subscriptions
Itard offers a free plan with a limited number of recording minutes per account. Usage is tracked and enforced at the account level.
- Free plan limits may change over time; we will communicate changes in advance
- Premium features or increased usage limits may be offered through paid subscriptions in the future
- All pricing and billing terms will be clearly disclosed at the time of purchase
- Subscriptions, if offered, will be managed through Apple's In-App Purchase system and are subject to Apple's Media Services Terms and Conditions
6. Acceptable Use
You agree to use our Services responsibly and only for lawful purposes. You may not:
- Use the Services to violate any applicable law or regulation
- Record or analyze audio of other individuals without their knowledge and consent
- Attempt to reverse engineer, decompile, or tamper with any part of our Services
- Interfere with or disrupt the integrity or performance of our systems
- Use automated tools to access our Services in an unauthorized manner
- Transmit any content that is harmful, defamatory, abusive, or violates any third-party rights
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
We reserve the right to suspend or terminate your access if we determine, at our sole discretion, that you have violated these Terms.
7. Audio Data and Privacy
The Itard app processes audio recordings to detect and interpret emotional tone. By using the recording features, you acknowledge and agree that:
- You are responsible for obtaining the consent of any individuals whose voice is recorded using the app
- Audio data is processed to provide the core functionality of the app and is not retained after your session ends
- You will use the emotional analysis output as a helpful tool, not as a definitive clinical or medical assessment
For full details on how your data is handled, please review our Privacy Policy.
8. Intellectual Property
All content, features, and functionality of our Services — including but not limited to text, graphics, logos, icons, software, and design — are the exclusive property of KOKORO and are protected by Canadian and international copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to use our apps for personal, non-commercial purposes in accordance with these Terms. You may not copy, modify, distribute, sell, or create derivative works from any part of our Services without our prior written consent.
9. Maintenance and Support
KOKORO is solely responsible for providing maintenance and support for our Services. Any questions or complaints regarding our apps should be directed to us at hello@kokoro.cool. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to our apps.
10. Disclaimer of Warranties
Our Services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
- The Services will be uninterrupted, timely, secure, or error-free
- The results obtained from using the Services will be accurate, reliable, or suitable for any specific purpose
- The emotional analysis outputs constitute medical, clinical, psychological, or therapeutic advice
The Itard app is a communication tool and is not intended to diagnose, treat, cure, or prevent any condition. It should not be used as a substitute for professional medical or psychological advice.
11. Limitation of Liability
To the maximum extent permitted by applicable law, KOKORO, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the Services.
In the event that applicable law does not allow the exclusion of certain warranties or the limitation of liability, our liability shall be limited to the greatest extent permitted by law.
In the case of claims arising from bodily injury, death, or fraud caused by our negligence, nothing in these Terms shall limit our liability.
12. Product Liability and Third-Party Claims
KOKORO, not Apple, is responsible for addressing any claims from you or any third party relating to our apps or your use thereof, including: (i) product liability claims; (ii) any claim that an app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
13. Intellectual Property Infringement
In the event of any third-party claim that our app or your possession and use of our app infringes that third party's intellectual property rights, KOKORO, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
14. Indemnification
You agree to indemnify, defend, and hold harmless KOKORO and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
15. Termination
We may suspend or terminate your access to our Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms.
You may terminate your account at any time by deleting it within the app or by contacting us at hello@kokoro.cool. Upon termination, your right to use the Services ceases immediately and your data will be deleted in accordance with our Privacy Policy.
16. Modifications to the Services and Terms
We reserve the right to modify or discontinue the Services (or any part thereof) at any time, with or without notice. We may also update these Terms from time to time. When we make material changes, we will notify you by updating the "Last updated" date and, where appropriate, by email or in-app notice.
Your continued use of the Services after any changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Services.
17. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute arising from these Terms or your use of the Services shall be resolved exclusively in the courts of Ontario, Canada. You consent to the personal jurisdiction of such courts.
18. Apple App Store — Additional Terms
If you download our app from the Apple App Store, the following additional terms apply:
- These Terms are between you and KOKORO only, not with Apple
- Apple is not responsible for our app or its content
- Apple has no obligation to provide maintenance or support for our app
- Apple is a third-party beneficiary of these Terms and has the right to enforce them against you
- In the event of any conflict between these Terms and Apple's App Store Terms of Service, Apple's terms shall govern with respect to Apple's obligations
19. Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
20. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and KOKORO regarding your use of the Services and supersede all prior agreements and understandings.
21. Contact Us
If you have any questions about these Terms, please contact:
KOKORO Studio
Toronto, Ontario, Canada
hello@kokoro.cool